FAQ
Your Questions,
Answered
Everything you need to know about working with us--from MOQ flexibility to global shipping. Can't find what you're looking for? Reach out.
01
What is your Minimum Order Quantity (MOQ)?
01
What is your Minimum Order Quantity (MOQ)?
Our MOQ is just 10 units per design. This small-batch flexibility allows you to test new designs, launch limited editions, or serve niche markets without committing to large inventory.
02
What materials do you offer for custom sportswear?
02
What materials do you offer for custom sportswear?
We specialize in:
100% polyester performance fabrics:
• Football/Soccer: 120-170GSM lightweight pinhole mesh
• Basketball: 150-200GSM interlock knit
• Tracksuits: 220-280GSM warm-up fabric
Polyester-spandex blend performance fabrics:
• Compression gear: 170-190GSM Polyester-spandex blend milk silk fabric
• Gym & Training: 150-200GSM Polyester-spandex blend Fabric
All materials are moisture-wicking, breathable, and built for professional-grade durability.
100% polyester performance fabrics:
• Football/Soccer: 120-170GSM lightweight pinhole mesh
• Basketball: 150-200GSM interlock knit
• Tracksuits: 220-280GSM warm-up fabric
Polyester-spandex blend performance fabrics:
• Compression gear: 170-190GSM Polyester-spandex blend milk silk fabric
• Gym & Training: 150-200GSM Polyester-spandex blend Fabric
All materials are moisture-wicking, breathable, and built for professional-grade durability.
03
What customization services are included?
03
What customization services are included?
We provide complete end-to-end OEM manufacturing:
• Design consultation & pattern making
• Sublimation printing & embroidery
• Custom labeling & packaging
• Logo placement & team branding
Every order is tailored to your exact specifications.
• Design consultation & pattern making
• Sublimation printing & embroidery
• Custom labeling & packaging
• Logo placement & team branding
Every order is tailored to your exact specifications.
04
How long does production take?
04
How long does production take?
Typical lead times:
• Sample production: 4-10 days
• Bulk orders (10-500 units): 6-15 days
• Large orders (500+ units): 15-25 days
Rush orders available upon request with priority scheduling.
• Sample production: 4-10 days
• Bulk orders (10-500 units): 6-15 days
• Large orders (500+ units): 15-25 days
Rush orders available upon request with priority scheduling.
05
What quality control measures do you have?
05
What quality control measures do you have?
We implement a 6-step QC process:
1. Fabric inspection upon arrival
2. Pattern & cutting verification
3. In-line sewing checks
4. Print/embroidery quality review
5. Pre-packaging inspection
6. 100% final inspection of every garment
Our defect rate is consistently below 0.5%.
1. Fabric inspection upon arrival
2. Pattern & cutting verification
3. In-line sewing checks
4. Print/embroidery quality review
5. Pre-packaging inspection
6. 100% final inspection of every garment
Our defect rate is consistently below 0.5%.
06
Which regions do you ship to?
06
Which regions do you ship to?
We have 15+ years of export experience serving:
• North America (USA, Canada)
• Europe (UK, Germany, France, Netherlands)
• Australia & New Zealand
• Southeast Asia & Middle East
We handle all export documentation and work with trusted freight partners for reliable delivery.
• North America (USA, Canada)
• Europe (UK, Germany, France, Netherlands)
• Australia & New Zealand
• Southeast Asia & Middle East
We handle all export documentation and work with trusted freight partners for reliable delivery.
07
Can I get samples before placing a bulk order?
07
Can I get samples before placing a bulk order?
Yes! We offer pre-production samples to validate design, fit, and material quality. Sample cost varies by complexity but is typically refundable against your first bulk order. This ensures you are 100% confident before committing to production.
08
What payment terms do you accept?
08
What payment terms do you accept?
For orders over USD $5,000:
• 50% deposit upon order confirmation
• 50% balance before shipment
For orders under USD $5,000:
• 100% payment before production
Payment methods: T/T (Wire Transfer), Western Union, Credit Card.
Flexible terms available for established partners with repeat orders.
• 50% deposit upon order confirmation
• 50% balance before shipment
For orders under USD $5,000:
• 100% payment before production
Payment methods: T/T (Wire Transfer), Western Union, Credit Card.
Flexible terms available for established partners with repeat orders.
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