Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
At Relicasport ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name, email address, and phone number
- Company name and business information
- Shipping and billing addresses
- Product specifications and design requirements
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our website
- Referring website and search terms used
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our manufacturing services
- To process orders and manage production schedules
- To communicate with you about your projects and orders
- To improve our website and services
- To send promotional materials and updates (with your consent)
- To comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
Trusted third-party companies that assist us in operating our business, such as shipping companies and payment processors.
Legal Requirements
When required by law or to protect our rights, property, or safety, or that of our users.
Business Transfers
In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Update
Request access to or correction of your personal information.
Delete
Request deletion of your personal information, subject to legal requirements.
Opt-out
Unsubscribe from marketing communications at any time.
Data Portability
Request a copy of your data in a structured, machine-readable format.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.
Note: We use essential cookies for website functionality and analytics cookies to improve our services. We do not use cookies for advertising purposes.
8. International Data Transfers
As we serve clients globally from our facility in Nanning, Guangxi, China, your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.
Questions About This Policy?
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: